Service Enquiry
* denotes compulsory fields
Customer Profile:
*First Name:
*Last Name:
*Contact Number:
Fax:
*Email:
Language:
English
Mandarin
Bahasa Melayu
Product Information:
*Model:
Select a product type
Acer_eMachine
All-In-One
DeskNote
Desktop
Handheld
MiniPC
Monitor
Notebook
Peripheral
Projector
Server
Tablet
Television
Then a model
*Operating
System:
Select an operating system
Android
HandHeld OS
Others
Windows 2000
Windows 2003
Windows 7
Windows 8
Windows 98
Windows ME
Windows NT
Windows Vista
Windows XP
Then a version
*Serial Number:
Importance: Please provide the correct 22 or 7 alphanumeric serial number on your unit.
Purchase Date:
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
Problem Type:
*Please select a problem area :
Select one of the following
Warranty
Hardware Related
Installation / Setup
Request product information
Request updated BIOS / Driver
Software related problem
Internet / Fax / Modem
Network / Wireless Connection
Speakers / Sound / Audio
Hard drive / Storage devices
Keyboard / Mouse / Input devices
Monitor / Display Output / Video
Boot up / Lock up / Machine hang
Unable to work with another device/accessory
I am not too sure
OnSite Arrangement
Others
Is your Acer device/computer unable to work with another device/accessory products?
If yes, please check all that apply.
PCMCIA/PC-Card
USB Device
Firewire Device
Bluetooth Device
Network Device
Optical Media (CD-R, DVD-R, etc)
Flash Card (MMC, SD, CF, etc)
Others (Please provide details on models, etc):
If there is an error message, please specify:
*Describe your problem/question: